What To Look For In A Professional Plumbing Company

Choosing a professional plumbing company in Cape Town is important as having the wrong plumber working on your plumbing system could be an expensive and harrowing experience.

Here are a few ways to check if you are using a professional plumbing company for the job:

Credentials

The most important consideration when searching for a professional plumbing company is whether they are qualified and accredited.

Absolute Plumbing is registered with the Industry Registration Board/PIRB and is fully insured and qualified. The PIRB is a trusted professional body as recognised by the South African Qualifications Authority (SAQA). 

The Absolute Plumbing Cape Town plumbing team are registered and licensed professionals making us market leaders offering the most professional and efficient plumbing service in Cape Town.

We stay up to date with all the latest rules and regulations from the plumbing regulatory board, therefore, ensuring that you will not be charged extra for complying with outdated rules.

Good Reputation

Before deciding on a plumber for the job, check out their social media. In this day and age, most professional plumbing companies should have a strong, informative website and social media presence. This makes it super easy to read references on the jobs they have done.

Some of the things that you should be keeping an eye out for are comments on their professionalism and punctuality. Professional plumbing companies should not keep you waiting or leave you wondering when they will be arriving. 

Professional plumbing companies should be able to quote you pretty accurately. They should also keep you in the loop if they discover other problems and how much it will cost to fix them before you get whacked with a massive bill!

Equipment

Plumbers should be fully equipped with all necessary tools and most importantly, the knowledge in order to do the work they were called out for. This will not only save you time but also money.

Punctuality

They respond to queries in a timely manner – A plumbing company that responds to queries immediately is normally an indication that they are serious about their work that they do. It is also an indication that they make customer service a priority. Nothing can tick a client off like a company that is not responding to the issue that was raised with them.

Proven Track Record

Find out how long the plumbing company has been around. The longer they have been around, the more experience they will have, it’s a no-brainer! Professionalism and a good work ethic usually contribute to the longevity of a business.

Considerate

They get to their appointment at the time that was arranged – In today’s fast paced world, being on time is very important as we all have appointments to keep. Arriving late for one can throw a client’s day out completely, meaning the client will either drop the plumbing company or in very rare cases, move the appointment.

Communication

They communicate with their clients – Communication is key in business, whether its between staff internally or clients externally. Always keep clients in the loop should issues arise, especially should it take longer than the time stipulated in the first agreement. Advise what extra cost will be endured when conducting the extra work.

Reviews

They have positive customer reviews – In today’s world with the technology, a quick search online can confirm that you are contacting an efficient and reliable company. Positive reviews online says a lot about a plumbing company in Cape Town, their staff and their services that they offer.